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Describe A Time When You Had A Problem With Using The Computer – Cue Card

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In Describe A Time When You Had A Problem With Using The Computer IELTS Speaking Cue Card and Follow-ups, You should answer the following questions:

  • When did it happen?
  • Where did it happen?
  • What was the problem?
  • Explain how you solved the problem at last.

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Describe A Time When You Had A Problem With Using The Computer Model Answer

Please be aware that you will be speaking for one to two minutes on the topic – Describe A Time When You Had A Problem With Using The Computer. You will have one minute to prepare your thoughts. Therefore, it is advised that you create a list of bullet points outlining the things you plan to cover.


Computers have become an integral part of our lives, especially in professional settings like digital marketing projects. I vividly recall a particular incident during my involvement in a digital marketing campaign where a significant issue with the computer system disrupted our progress.

When did it happen?

This incident remains fresh in my memory, as it occurred approximately six months ago, during the midpoint of my internship at a reputable marketing agency.

It was a phase when our team was deeply engrossed in crafting a digital marketing strategy for the launch of a new product. The pressure was palpable as we aimed to deliver a compelling campaign within a tight deadline.

Where did it happen?

The scenario unfolded within the bustling confines of the marketing agency’s office, a dynamic environment buzzing with creativity and collaboration. The office space, usually brimming with energy, suddenly felt tense when the technical snag disrupted our workflow.

What was the problem?

The problem stemmed from an unexpected software glitch that caused all the project files to become inaccessible. The gravity of the situation became apparent as we realized the magnitude of data and efforts that had gone into compiling market research, content creation, and campaign design. It was a crucial setback that endangered the project’s progress and threatened our ability to meet client expectations.

Explain how you solved the problem at last.

Upon discovering the issue, our team swiftly sprang into action. We immediately isolated the affected computer to contain the problem’s impact and promptly reached out to the IT support team for urgent assistance. Simultaneously, we embarked on a rigorous exploration of different software and recovery methods in an attempt to regain access to the locked files.

Despite the initial frustration and anxiety, our collective efforts bore fruit after several intense hours. With the invaluable expertise of the IT support team and our persistent troubleshooting, we successfully recovered the crucial project files. It was a moment of immense relief and celebration within the team, emphasizing the power of collaboration and perseverance.

Concluding the cue card

Furthermore, this experience instilled a deeper sense of vigilance within us. We prioritized implementing regular backups, ensuring the security and resilience of our project data against future unforeseen technical glitches.

This incident served as a powerful lesson in the importance of proactive measures and quick problem-solving in the world of digital project management.


Describe A Time When You Had A Problem With Using The Computer Follow-ups

Here are some probable follow-up questions that could be asked by your IELTS Speaking examiner on the cue card topic – Describe A Time When You Had A Problem With Using The Computer:

1. What do people use computers for?

People use computers for lots of things like talking to others, doing work, watching movies, playing games, learning new stuff, buying things online, making art, and finding information. They’re like all-in-one machines that help with work, fun, learning, and more.

2. Should students be allowed to use computers at school?

Using computers at school can be good because they help students learn more, find information easily, and get ready for the future. But sometimes, they can also be distracting and might cause health problems if used too much. So, I believe it’s important to have rules and make sure everyone gets a fair chance to use them.

3. What do you think of people who are addicted to playing computers?

I think when someone plays computer games too much, it can become a big problem. It might make them forget about other important things like school or work, and they could have trouble stopping. It’s important to help them find a better balance in life and offer support so they can enjoy games without them taking over everything else.

4. Do you think computers make our lives simpler or more complex?

Computers make things easier by helping us do stuff quicker, like talking to people far away and finding answers fast. But they also make things more complicated because we have to learn new things and be careful about staying safe online. So, they’re great for making life easier, but they also bring some tricky stuff we need to handle.

5. Why do people often have problems when using new products?

When people get new things, it can be tricky because they’re not used to how they work. Sometimes, the instructions aren’t clear or the thing might have problems nobody knew about. Plus, getting used to something new takes time and might change how they usually do things. So, it’s normal for people to have trouble when they’re starting with something new.

So, that’s all you need to say in the Describe A Time When You Had A Problem With Using The Computer Cue card to get a band 7+ score in the IELTS Speaking exam.

If you still need any help, feel free to ask in the comments.


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